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Our Admission Policy

Our admission requirements for international students include:

  • Students must be at least 17 years old and finish high school by the first day of class
  • Students must have medical insurance while studying in Canada
  • Students must be able to read and write in their native language
  • Students must take the CCI-LEX Placement Test to determine their level

Our Academic Standing and Dispute Policies

All students must follow CCI-LEX Policies and Procedures and maintain good academic standing with the school.

CCI-LEX reserves the right to dismiss students that cannot maintain academic standing or abide by school policies or procedures.

For more information, visit these helpful resources:

Our Medical Insurance Policy

Health insurance is incredibly important for everyone to have when living or staying in a foreign country. All international students at CCI-LEX must have medical or health insurance.

The CCI-LEX Medical Insurance Policy provides information on the Alberta Health Care Insurance Program:

Please also visit the Alberta Health website for more information:

Our Refund and Withdrawal Policy

Individuals applying for a Study Permit with CCI-LEX are required to pre-pay for one full-term of Full-Time Intensive ESL. 


CCI-LEX will provide a refund only in situations where the Study Permit is denied. 

The refund will be based on net funds received, less the non-refundable application fee ($250) and a $150 administrative fee, and less all bank transfer charges or any additional fees incurred by CCI-LEX, such as postage or for providing replacement documents. 

To receive a refund, CCI-LEX must be notified in writing of a visa denial before the program start date. A copy of the Official Notification of Denial letter from Immigration must be provided to CCI-LEX at that time.  A refund will not be issued if CCI-LEX receives notification of the visa denial on or after the program start date.


Individuals that pay for a full-term may withdraw from their class and receive a refund.

There are two deadlines to withdraw.

  1. Before class starts: The application fee is non-refundable; Materials fee and class fee are refundable, less a $150 administration fee.
  2. Within the first two weeks of class: The application fee, materials fee, and two weeks of class fees are non-refundable; The remaining class fee is refundable, less a $50 administration fee.

Students must contact the office and submit a completed request form before the deadline. Student attendance is not a factor.

After the first two weeks of classes, there are no refunds.

In cases where CCI-LEX cancels a class:

  • If the class is cancelled prior to the start date, the student will be entitled to a full refund.
  • If the class is cancelled after commencement, the student will be entitled to a full refund, less registration and materials fees, and less the cost of classes that have already occurred.

Security of Student Records & Information 

CCI-LEX has policy and procedures in place to protect all student, staff, and volunteer information.  We keep confidentiality of all private information seriously and abide by all relevant legislation.

CCI-LEX Policy: Security of Records